Overview
Beyond our named services, companies and individuals in Saudi Arabia constantly face one-off government transactions: amending a commercial register or reserving a trade name through the Saudi Business Center (business.sa), obtaining a Civil Defense safety licence via the Salamah portal, attesting documents at the Ministry of Foreign Affairs, registering for VAT with ZATCA, or securing a municipal permit on Balady. Each authority has its own platform, prerequisites and review cycle — and one missing document can stall the file for weeks.
This service is our catch-all government-relations (PRO / تعقيب) offering: if a government window exists, we know how to clear it. Our consultants cover the Ministry of Commerce, MOMRAH and the municipalities, the Ministry of Foreign Affairs, the Ministry of Health, Civil Defense, ZATCA, Saudi Post (SPL) national address, the chambers of commerce and any other authority your transaction touches — working through the official portals such as Absher, Balady, Salamah and Najiz.
Our method is the same regardless of the authority: we map the exact requirement against current regulations, prepare and verify the document file, submit through the correct channel, then follow up persistently — responding to auditor remarks and clearing objections — until the approval, licence or certificate is in your hands. You never chase a government portal again.
Who is this for?
Companies of all sizes facing a government transaction outside their routine — commercial-register amendments, activity additions, Civil Defense safety licences, ZATCA registrations or chamber of commerce matters.
Foreign investors and newly established entities that need a guide through unfamiliar Saudi platforms — business.sa, Balady, Salamah, Absher and the national address system — without trial and error.
Individuals with one-off government needs, such as attesting educational or commercial documents at the Ministry of Foreign Affairs, registering a national address, or completing a ministry transaction that keeps getting returned.
Key Benefits
One accountable partner for every authority — Ministry of Commerce, MOMRAH, MOFA, Ministry of Health, Civil Defense, ZATCA, Saudi Post and the chambers — instead of a different fixer for each window.
Requirement mapping before submission: we confirm the current regulation, platform and document list first, so your file is accepted from the first attempt rather than bounced back.
Deep familiarity with the official portals — business.sa for commercial-register and trade-name services, Salamah for Civil Defense licences, Balady for municipal permits, the MOFA ratification portal for attestations and ZATCA e-services for tax registrations.
Active follow-up until completion: we track the application, answer auditor remarks, resolve objections and escalate through official channels — you receive the outcome, not the homework.
Compliance protection: correct sequencing of interdependent registrations (commercial register, national address, chamber, ZATCA, Civil Defense) helps you avoid fines and suspended services.
Transparent costs: a clear service fee, with government fees paid at cost and confirmed to you by a consultant before any payment.
How it works
Consultation and requirement mapping
We listen to what you need to achieve, identify the competent authority and the correct platform — business.sa, Balady, Salamah, the MOFA ratification portal, ZATCA e-services or another channel — and confirm the current requirements and prerequisites for your specific case.
Document collection and file preparation
We give you a precise checklist, collect the documents, and prepare any supporting items the authority expects — such as safety maintenance contracts for Civil Defense, articles-of-association amendments for the commercial register, or originals for MOFA attestation — verifying everything before submission.
Submission through the official channel
We file the application on the correct government platform on your behalf, complete the electronic forms accurately, upload the documents in the required formats and generate the SADAD invoices for government fees, which are paid at cost.
Follow-up and remark clearance
We monitor the application daily, respond to any remarks from the reviewing authority, supply additional documents where requested and coordinate any required field visit or inspection — for example a Civil Defense safety inspection — until the file is approved.
Issuance and linked registrations
Once approved, we obtain the licence, certificate or amended record and verify its details. Where the transaction triggers linked obligations — national address registration, chamber of commerce membership or a ZATCA registration — we complete them in the right order.
Handover and renewal reminders
We hand over the complete file with all issued documents and access details, brief you on any ongoing obligations, and record expiry dates so we can alert you ahead of renewals.
Requirements
A valid ID for the applicant — national ID or Iqama for individuals, or the commercial register and the authorised signatory's ID for companies.
Access or delegation on the relevant platforms where needed (Absher account, business.sa, Balady or the authority's portal), or an authorisation letter / power of attorney enabling us to act on your behalf.
The core documents of the transaction itself — for example the original documents for MOFA attestation, the amended articles for a commercial-register change, or the premises details and maintenance contract for a Civil Defense safety licence.
Payment of government fees at cost via SADAD; exact amounts vary by authority and transaction and are confirmed to you by a consultant before submission.
What you receive
The completed government transaction: the issued licence, certificate, attestation, registration or amended record from the competent authority, verified for accuracy.
A complete digital file of everything submitted and issued — applications, receipts, SADAD invoices and final documents — for your records and future renewals.
A compliance brief listing any linked obligations and expiry dates (renewals, filings, inspections), with proactive reminders from our team.
Frequently Asked Questions
Practically any Saudi government window: the Ministry of Commerce and the Saudi Business Center (business.sa) for commercial-register and trade-name services, MOMRAH and the municipalities via Balady, the Ministry of Foreign Affairs ratification portal for attestations, the Ministry of Health for health-sector permits, Civil Defense via the Salamah portal, ZATCA for tax and zakat registrations, Saudi Post (SPL) for the national address, the chambers of commerce, and general platforms such as Absher and Najiz. If your transaction touches an authority not listed here, ask us — mapping unfamiliar requirements is exactly what this service is for.
Civil Defense safety licences are issued electronically through the Salamah portal (salamah.998.gov.sa) for establishments with an active commercial register. We verify your premises category and its safety requirements, arrange the required maintenance contract with an approved safety company where needed, submit the application with the technical documents, coordinate any inspection, and pay the SADAD invoice at cost — then deliver the printable licence once the status shows completed.
Yes. These services now run through the Saudi Business Center platform (business.sa) under the Ministry of Commerce. We prepare and file commercial-register amendments — activities, ownership, address, capital — and trade-name reservations, where an Arabic name reservation typically costs approximately SAR 200 and a non-Arabic name approximately SAR 500, with government fees paid at cost and confirmed by your consultant. Under the current Commercial Register Law, registrations are confirmed annually rather than renewed periodically, and we track that annual confirmation for you.
MOFA attestation gives a document legal validity for use outside its country of issue. We file the request on the Ministry's electronic ratification portal, pay the fee via SADAD — typically approximately SAR 30 per document, at cost — present the original where required, and collect the attested document. Judicial documents go through Najiz, and documents issued abroad may need prior legalisation by the Saudi embassy in the issuing country; we advise on the correct chain before starting.
Yes — rescuing stalled files is one of the most common ways clients use this service. We review the application history, identify why it was returned or left pending (a missing prerequisite, an unanswered remark, a wrong activity code, an unregistered national address), correct the file, resubmit through the proper channel and follow up with the authority until it is resolved. You receive regular status updates throughout.