Overview
Every commercial transport activity in Saudi Arabia — freight trucking, passenger transport, buses, chauffeured vehicles (limousine), and delivery apps — requires an operating licence from the Transport General Authority (TGA), and every vehicle working under that licence needs its own operating card issued through the Naql portal. Driving a truck or commercial transport vehicle without a valid operating card exposes you to substantial fines and can see the vehicle stopped or impounded at checkpoints.
Omnera One manages the full TGA file on your behalf through the Naql portal — whose services are now also available via the unified Logisti platform: we obtain the activity licence matching your business (freight, passenger, bus, chauffeured vehicles, or delivery), issue and renew operating cards for each vehicle in your fleet, arrange driver cards for your drivers, and ensure your vehicles meet the tracking (Wasl-linked AVL) and safety-equipment conditions the Authority requires.
Beyond first issuance, we act as your ongoing fleet-compliance partner — monitoring card and licence expiry dates, renewing before deadlines, transferring licences when ownership or structure changes, and filing objections to TGA penalties when violations are recorded unfairly. Companies with large fleets and individual owner-operators alike get the same single point of contact.
Who is this for?
Logistics, freight, and trucking companies that need a TGA operating licence and operating cards for every truck in the fleet
Delivery-app operators, last-mile fleets, passenger-transport and limousine (chauffeured vehicle) businesses licensed through the Naql portal
Individual owner-operators who drive their own truck or commercial vehicle and need the licence, operating card, and driver card handled without the paperwork burden
Key Benefits
Full delegation — we handle the entire Naql portal journey for you, from activity licence application to operating cards for every vehicle
Correct activity classification from day one — freight, specialised transport, buses, chauffeured vehicles, or delivery — avoiding rejected applications and re-filing
Fleet-wide compliance monitoring: we track every operating card and driver card expiry and renew within the 30-day window before it lapses
Tracking and safety readiness — we guide you through the Wasl-linked AVL tracking device and safety-equipment requirements so vehicles pass TGA conditions
Penalty defence: we review recorded TGA violations and file objections on your behalf within the regulatory deadlines
One accountable partner for companies and individuals alike, coordinating TGA requirements with your commercial registration, Absher, and Muroor records
How it works
Assessment and activity mapping
We review your business model, vehicles, and commercial registration, and determine exactly which TGA activity licence you need — freight trucking, passenger transport, buses, chauffeured vehicles (limousine), or delivery — and what conditions apply to each vehicle.
Document preparation
We prepare and verify everything the Naql portal requires: valid commercial registration with the matching transport activity, vehicle registrations (istimara) in the correct public/private transport class, and owner or authorised-signatory identity via Absher.
Activity licence application
We submit the operating licence application on the Naql portal on your behalf, respond to any clarification requests from the Authority, and follow the file until the licence is issued.
Vehicle readiness and operating cards
We confirm each vehicle meets TGA conditions — model-age limits, required safety equipment for trucks, and a Wasl-linked AVL tracking device where required — then issue an operating card for every vehicle under your licence, individually or in bulk for fleets.
Driver cards
For activities that require them, we process driver cards through Naql — verifying each driver holds a valid driving licence of the appropriate class, the required clean criminal record, TGA-approved training where applicable, and a documented contractual relationship with your establishment.
Ongoing compliance and renewals
We monitor every expiry date across the fleet, renew operating cards and the activity licence before deadlines, handle licence transfers when your structure changes, and file objections to any TGA penalties recorded against your vehicles.
Requirements
Valid commercial registration including the relevant transport activity (for companies), or national ID / Absher account for individual owner-operators
Vehicle registration (istimara) for each vehicle, registered in the correct class (public or private transport) with Muroor, and within the model-age limits set by TGA
Vehicle compliance items where required: Wasl-linked AVL tracking device and the safety equipment prescribed for trucks and heavy goods vehicles
For driver cards: valid driving licence of the appropriate class, criminal record clearance, and TGA-approved training certificate where applicable
What you receive
TGA operating licence for your transport activity, issued via the Naql portal in your establishment's or your own name
Valid operating cards for every vehicle in your fleet, plus driver cards for drivers where the activity requires them
A fleet compliance file with all expiry dates tracked, renewal reminders, and handled objections on any recorded penalties
Frequently Asked Questions
Both are required. The operating licence covers your activity as an establishment or individual, while each vehicle working under it must carry its own valid operating card issued via the Naql portal. Trucks and commercial transport vehicles operating without a card face substantial fines and can be stopped or impounded. We issue cards for your whole fleet under the licence, individually or in bulk.
An operating card is typically valid for one year from issuance, and the renewal request can be submitted within the 30 days before expiry. Omnera One tracks every card in your fleet and renews on time so no vehicle is ever caught with an expired card — your consultant confirms current validity rules for your specific activity.
Typically the vehicle must be registered with Muroor in the correct class (public or private transport), fall within the model-age limit set by TGA, meet the prescribed safety-equipment requirements, and carry an AVL tracking device linked to the Authority's Wasl platform. We audit each vehicle against the current conditions before applying, so cards are issued without rejections.
Yes. We review the recorded violation, gather the supporting evidence (operating card status, tracking data, driver documents), and file the objection through the official channels within the regulatory deadline, then follow it until a decision is issued. Where a violation is valid, we advise on settling it and fixing the compliance gap so it does not recur.
Yes — TGA requires driver cards for fare-based passenger activities such as chauffeured vehicles (limousine) and taxis, and delivery activities have their own driver and vehicle requirements under the Authority's regulations. Conditions typically include a valid driving licence, a clean criminal record, TGA-approved training where applicable, and a documented relationship with the licensed establishment. We verify each driver's file and issue the cards through Naql on your behalf.