Overview
Jawazat transactions are the heartbeat of every expatriate employee's legal status in Saudi Arabia. An iqama that expires by even one day exposes the company to fines, blocks the employee from banking, healthcare and travel, and can harm your establishment's compliance standing. Omnera One runs the entire Jawazat file for your company through the official Muqeem and Absher platforms, on a monitored calendar, so renewals happen before deadlines — never after.
The catch with Jawazat services is that nothing renews in isolation. An iqama will not renew until health insurance compliant with the Council of Health Insurance (CCHI) requirements is active, the work-permit fee (the financial counterpart, المقابل المالي) issued through Qiwa is settled, dependent levies are paid, and there are no outstanding traffic fines — which we verify through Absher. We sequence and clear every one of these prerequisites before submission, which is why our renewals go through on the first attempt.
Beyond renewals, we handle the full lifecycle: single and multiple exit/re-entry visas timed to your employees' travel, final exit visas with proper clearance of dues, sponsorship (services) transfer coordinated between Qiwa and Jawazat, family iqamas and newborn registration through Absher, passport-information updates after a passport renewal, and replacement of lost iqamas. One provider, one accountable team, every Jawazat transaction.
Who is this for?
Companies with expatriate workforces that need iqamas, work permits and exit/re-entry visas kept current across dozens or hundreds of employees without an in-house government-relations (PRO) team.
New foreign investors licensed through the Ministry of Investment (MISA) who are bringing in their first employees and dependents and want the Muqeem and Absher setup done correctly from day one.
HR and finance managers who are tired of rejected transactions — renewals blocked by an expired insurance policy, an unpaid dependent levy, or a traffic fine nobody knew about.
Key Benefits
Zero-lapse residency: we track every employee's iqama expiry on a renewal calendar and initiate renewal well before the deadline, protecting you from late-renewal fines and service blocks.
Prerequisites cleared in advance: CCHI-compliant health insurance, the Qiwa work-permit fee (المقابل المالي), dependent levies and traffic fines are verified and settled before we submit, so transactions are not bounced back.
Travel without disruption: single and multiple exit/re-entry visas issued through Muqeem or Absher and timed to iqama validity, so no employee is ever stranded at the airport or stuck outside the Kingdom.
Clean exits: final exit visas processed only after dues, fines and dependent obligations are cleared — including newborn iqamas, without which a parent's final exit cannot be completed.
Smooth sponsorship transfers: we coordinate the services-transfer request between Qiwa and Jawazat and follow it through to the new iqama, for both incoming hires and departing employees.
A complete family file: dependent iqamas, newborn registration on Absher, passport-data updates after renewal, and lost-iqama replacements — handled under the same engagement with a single point of contact.
How it works
Portfolio audit and access setup
We review your establishment's Muqeem and Absher Business standing and build a register of every employee and dependent: iqama expiry dates, insurance status, work-permit validity on Qiwa, and any outstanding fines or levies.
Prerequisite clearance
Before any Jawazat submission, we confirm CCHI-compliant health insurance is active, the Qiwa work-permit fee (المقابل المالي) and dependent levies are paid through the official SADAD payment channels, and traffic fines are settled — verified through Absher.
Submission through Muqeem/Absher
We execute the transaction on the official platform: iqama issuance or renewal, exit/re-entry or final exit visa, services transfer, dependent or newborn addition, passport-data update, or lost-iqama replacement — with government fees paid at cost on your behalf.
Follow-up until issuance
We track the request until the iqama, visa or transfer is issued, resolve any hold — a mismatched record, a pending approval, an insurance-verification flag — and escalate with the authority where needed.
Delivery and record update
You receive the issued documents and confirmations, and we update your employee register so HR and finance always see the current status of every residency file.
Continuous renewal monitoring
Under ongoing engagements, we alert you ahead of every upcoming expiry — iqama, insurance, work permit, exit/re-entry validity — and initiate renewals automatically so nothing ever lapses.
Requirements
Active establishment accounts on Muqeem (or Absher Business) with authorization for Omnera One to process transactions, plus a valid commercial registration.
Valid CCHI-compliant health insurance for each employee and dependent covered by the transaction — verified digitally by the Council of Health Insurance before iqama processing.
Settled government dues: Qiwa work-permit fees (المقابل المالي), dependent levies where applicable, and no outstanding traffic fines — we audit and flag these for payment before submission.
Employee documents as the transaction requires: passports with sufficient validity, and for family files, birth certificates, marriage documents or vaccination records for newborn registration.
What you receive
Issued or renewed iqamas, exit/re-entry and final exit visas, completed sponsorship transfers, and dependent/newborn registrations — with official confirmations from Muqeem and Absher.
An up-to-date workforce residency register showing iqama, insurance, work-permit and visa status for every employee and dependent.
A renewal calendar with proactive expiry alerts, plus an itemized statement of government fees paid at cost on your behalf.
Frequently Asked Questions
Iqama renewal follows a strict sequence: CCHI-compliant health insurance must be active first, then the Qiwa work-permit fee (المقابل المالي) must be settled, then the residency fee — and any unpaid traffic fine blocks the transaction entirely. The most common failure is an insurance policy that expired days before submission or a fine nobody noticed. We verify the full chain before submitting, which is why our renewals pass on the first attempt.
A single exit/re-entry visa covers one trip; a multiple visa allows repeated travel within its validity and suits employees who travel often. Both are issued through Muqeem or Absher, their validity cannot exceed the iqama's remaining validity, and the employee must return before both the visa and the iqama expire. Fees are typically a base amount plus a charge per additional month, paid at cost — your consultant confirms the exact figures. We recommend the right type per employee based on their travel pattern.
All outstanding dues must be settled: traffic fines, dependent levies, and any government obligations tied to the employee's file. If the employee had a newborn in the Kingdom, the newborn's residency must be regularized first — a final exit cannot be completed without it. Once issued, the visa gives a limited window to leave (typically up to 60 days, within iqama validity); if travel does not happen, it must be cancelled to avoid penalties. We run the full clearance, process the exit on Muqeem or Absher, and confirm departure so your records close cleanly.
The employment side starts on Qiwa: the new employer submits the transfer request under the labor-mobility rules of the Ministry of Human Resources and Social Development (HRSD), and the transfer must satisfy conditions such as the receiving establishment's Nitaqat standing and a documented contract on Qiwa. Once approved, the residency record is updated with Jawazat and a new iqama is processed under the new employer. We manage both ends — the Qiwa request and approvals, then the Jawazat/Muqeem follow-through — so the employee's status never sits in limbo between the two systems.
Yes — in most cases the entire process is digital. Dependent iqamas and newborn registration are handled through Absher with the supporting documents: birth certificate, passports, the parents' iqamas, valid health insurance and vaccination records for newborns. The key financial point is the dependent levy (المقابل المالي للمرافقين), charged monthly per dependent — SAR 400 per month per dependent (SAR 4,800 per year), with installment payment available since 2026 — paid at cost and confirmed by your consultant. We prepare the file, verify the levy and insurance are in order, and follow the request until the dependent's iqama is issued.