Overview
Nearly every labor-office transaction in Saudi Arabia now runs through the Qiwa platform under the Ministry of Human Resources and Social Development (HRSD): work permits, employment-contract authentication, employee transfers, occupation changes, and Saudization (Nitaqat) tracking. One expired permit or an unauthenticated contract can silently push your establishment out of compliance.
The stakes are concrete: a red Nitaqat band blocks new work visas, incoming employee transfers, and work-permit renewals — which can stall iqama renewals up to the general manager's own — while an unpaid work-permit fee prevents iqama renewal in the Muqeem and Jawazat systems. Under the current Nitaqat cycle, a Saudi employee only counts toward your Saudization percentage if their contract is electronically authenticated on Qiwa.
Omnera One acts as your dedicated government-relations arm. We open and maintain your establishment file, monitor permit expiries, Nitaqat movements, and Mudad wage-protection compliance month by month, and execute every Qiwa transaction on your behalf — keeping your file green before problems reach your visas or your payroll.
The 2025–2026 reforms changed the rules again: work permits now follow a three-tier skill classification (High-Skilled, Skilled, Basic) applied through Qiwa since mid-2025; the new Nitaqat cycle eliminated the Yellow band — an establishment is now simply compliant or not; and Saudization became profession-specific, with tracks such as technical engineering (30%), accounting (rising in phases from 40% toward 70%), dentistry (45% rising to 55% in 2026) and pharmacy roles. We classify every role correctly, plan your quotas per profession, and keep the establishment compliant under the new rules.
Who is this for?
Companies employing expat staff who need work permits issued within 90 days of each employee's arrival and renewed on time every year, without HR chasing deadlines across Qiwa, Muqeem, and Jawazat.
Foreign investors and MISA-licensed entities that must keep their Nitaqat band green to protect new visa quotas, government tenders, and the general manager's own iqama renewal.
Establishments with pending labor violations, expired permits, or a slipping Saudization percentage that need a structured correction plan executed quickly on their behalf.
Key Benefits
Work permits issued and renewed on time — we track every expiry in Qiwa and renew within the early-renewal window (remaining validity under 180 days), choosing the 3, 6, 9, or 12-month duration that fits your cash flow.
Continuous Nitaqat monitoring — we watch your band and Saudization percentage under the current cycle, alert you before any downgrade, and build a compliant hiring plan to keep you green.
Full contract authentication on Qiwa — essential now that unauthenticated Saudi contracts no longer count toward your Saudization percentage, and disputes are far harder to defend without an authenticated contract.
Employee transfers and occupation changes handled end to end — we prepare the service-transfer request, verify the receiving establishment's eligibility, and align the new occupation with the profession recorded on the iqama.
Mudad wage-protection compliance — we make sure monthly wage files are uploaded within the deadline and match GOSI records, before a missed file escalates to an HRSD inspection.
Violations resolved, objections filed — we review labor violations and fines, file objections where legal grounds exist, and clear blocks so visas and iqama renewals flow again.
How it works
Establishment file audit
We review your establishment file across Qiwa, HRSD, GOSI, and Mudad: permit expiries, Nitaqat band and Saudization percentage, unauthenticated contracts, unpaid fees, and open violations — and give you a single compliance snapshot.
Correction plan and priorities
We rank what blocks you first — an expired permit stopping an iqama renewal, a band at risk of turning red — and agree a sequenced plan with clear owners and dates before touching any transaction.
Work-permit issuance and renewal
We submit issuance and renewal requests in Qiwa, arrange payment of government fees at cost through the official SADAD bill, and confirm the permit reflects in the Muqeem and Jawazat systems so iqama renewal proceeds without obstacles.
Contracts, transfers, and occupation changes
We authenticate employment contracts on Qiwa for both Saudi and expat staff, execute service transfers between employers through the employee-consent flow, and process occupation changes so job titles match actual roles.
Nitaqat and Mudad management
We maintain your Saudization position under the current Nitaqat cycle, ensure contracts are authenticated so every Saudi employee counts, and keep monthly wage files on Mudad uploaded, matched to GOSI, and free of escalations.
Ongoing monitoring and reporting
Your dedicated consultant monitors the file continuously, renews before deadlines, flags regulatory changes — such as new Saudization quotas by sector — and sends you a periodic compliance report.
Requirements
A valid commercial registration and an establishment file with HRSD/Qiwa (we open the file for you if the establishment is new).
Authorized-manager access on Qiwa, or a delegation/power of attorney enabling us to act on the establishment's behalf.
Employee data: iqama or national ID numbers, professions, wages, and current contract status — consistent with GOSI registration.
Settlement of outstanding government fees and fines at cost (amounts confirmed by your consultant before any payment).
What you receive
Issued and renewed work permits reflected in Qiwa, Muqeem, and Jawazat, with authenticated employment contracts for your whole workforce.
A green, monitored Nitaqat position with a documented Saudization plan and completed transfers and occupation changes.
A clean establishment file: violations resolved or under objection, Mudad wage files current, plus a periodic compliance report.
Frequently Asked Questions
An expired work permit — or one with unpaid fees — blocks the employee's iqama renewal in the Muqeem and Jawazat systems and exposes the establishment to fines. HRSD has also moved to cancel long-expired permits under recent Qiwa data-correction campaigns. We track every expiry and renew within the early-renewal window (remaining validity under 180 days) so this never happens.
Yes. We diagnose why the percentage fell — departures of Saudi staff, unauthenticated contracts that no longer count, or workforce growth without matching Saudization — then execute a correction plan: authenticating contracts on Qiwa, supporting compliant Saudi hiring, and adjusting the workforce mix. Once the percentage recovers, blocked services such as new visas and transfers reopen.
Yes — under the current Nitaqat cycle, a Saudi employee only counts toward your Saudization percentage if their contract is electronically documented and authenticated on Qiwa. An unauthenticated contract can silently lower your band even with no change in headcount. We authenticate the entire workforce's contracts as a standard part of the service.
Government fees vary by permit duration (3, 6, 9, or 12 months), workforce composition, and any applicable exemptions, so we never quote a single fixed figure. All government fees are paid at cost through official SADAD bills, and your consultant confirms the exact amounts from Qiwa before any payment is made.
Yes. We handle the full service-transfer (نقل خدمات) flow on Qiwa: verifying your establishment's eligibility to receive (including your Nitaqat position), submitting the transfer request, following the employee-consent and current-employer notice steps, and confirming the employee appears on your file with an authenticated contract and, where needed, a corrected occupation.